|
he software license includes technical support for our customers and free technical support during
the 30-day evaluation period. We also offer a set of resources you can use to get started with the
software and to find quick answers to your questions:
|
|
|
|
Online Documentation and Complete API Reference
|
| On each product website page, you can find a link to the online documentation, which includes a detailed description
with source code samples for the most important features of the software and a complete software API reference with comments
for each class, method, or property.
|
|
|
|
|
Online Demo Applications
|
| On each product website page, you can find a link to an online demo application,
which allows you to quickly view and see the most important features of the software in action.
|
|
|
|
|
|
|
|
Frequently Asked Technical and Purchase Questions
|
| A quick way to find an answer to technical and purchase questions is
to first check the frequently asked questions page. It contains detailed answers
to the questions most frequently asked by our customers over time.
|
|
|
|
|
If you could not find an answer to your question in the above resources, you can contact
our technical and sales support departments. We offer 24/7 sales and technical support by email.
If you are in the evaluation period of our software, we offer you free support for 30 days.
If you are a licensed customer during the maintenance period, you'll receive an answer to
your questions in the shortest time, based on your support package.
Below you can find the email addresses where you can contact our technical and sales
support departments directly:
|
|
|
|
|
Before contacting the support department with a technical question, please make sure that the answer
cannot be found in the FAQs, online documentation of the product,
or in the demo applications we offer online or for download.
|
|
|
|
|
|
|
|
|
The payment processing is performed by FastSpring,
a trusted reseller of our products. In general, we'll be able to answer your sales questions directly, but there might be cases
when we'll have to ask you to contact FastSpring directly
|
|
|
|
|
|
|
| If you have any sales or technical questions about using the HiQPdf software,
or if you want to report a problem with our documentation or website, please
don't hesitate to contact us. We'll be glad to answer your questions as
soon as possible.
|